About Us

A more considered, strategic, and personalised approach to buying property.

Who We Are

About Haven Buyers Agency

A more considered approach to buying property

Haven Buyers Agency was created from a simple observation - that property buyers are often left to navigate one of the most significant financial decisions of their lives without true support.

Too often, the process feels unclear, rushed, or weighted in favour of the seller. Haven offers an alternative: a more considered, measured approach where decisions are made with clarity, not pressure.

Built on real experience

Haven Buyers Agency is led by Rebecca Lackie, a Licensed Real Estate Agent with over 20 years of experience working closely with clients in high-trust environments.

Alongside this professional background is extensive personal experience buying and selling property across the Gold Coast - including apartments, townhouses, waterfront homes, acreage, and new builds.

Having navigated the process multiple times, Rebecca understands that buying property is not always straightforward. Uncertainty, time pressure, and conflicting advice are common and often where costly mistakes are made. At key stages, such as negotiation, due diligence and pre-settlement, important details can be overlooked or deprioritised, leading to outcomes that don’t fully meet expectations.

This firsthand experience shaped the way Haven works; with careful consideration, clear thinking, and a strong focus on helping clients make well-informed decisions.

The focus is simple: listening carefully, understanding individual needs, and delivering outcomes with professionalism, discretion, and integrity.

Aligned from the outset

The way a buyers agent is paid matters.

Many operate on a percentage-based fee structure, where the final cost is directly tied to the purchase price.

Haven takes a different approach, operating on a fixed fee. This ensures every recommendation and negotiation remains clear, consistent, and focused solely on the client’s outcome, without being influenced by how much you spend.

A deliberate, client-focused approach

We work with a limited number of clients at any one time.

This allows each purchase to be handled with the level of attention, care, and detail it deserves, from the initial brief through to negotiation and settlement.

Every step is considered. Every decision is purposeful. The focus is always on achieving the right result, not simply completing a transaction.

Our role is simple

To reduce your
stress.

To provide clear, objective guidance.

To represent your interests.

Buying property is a significant decision

Property purchases don’t need to feel reactive or uncertain.

With the right structure and support, they can be approached with clarity and confidence from the outset.

If you’re looking for a more measured, thoughtful way to buy property, Haven Buyers Agency is here to help.